Payoneer asking for Dormitory proof

Asfand321Asfand321 Posts: 5Member
Hello,
my payment has been pending for a very long time now and i have provided My national Id and address but Payoneer is asking for dormitory proof, i do not live in a dormitory. what should i do?
Thanks.

Best Answers

  • Asfand321Asfand321 Posts: 5Member
    Accepted Answer
    My issue has been resolved.
    Thank you.

Answers

  • Asfand321Asfand321 Posts: 5Member
    I have updated my adress but its still asking for dormitory proof.
  • KazPayoneerKazPayoneer Posts: 1,326Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    I suggest you contact our customer support, or send a support ticket, and tell them the updated address. Updating your address on the online account under settings does not trigger a review of the address.

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