i can't signup

vally24
vally24 Member Posts: 2 ✭
in Ask The Community
I have been trying to signup since yesterday but the captcha keeps saying invalid.
What could be the problem?

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    Hi there @vally24 This usually means wrong details are being entered, you can simply refresh it to receive a new code

  • vally24
    vally24 Member Posts: 2 ✭
    I have refresh thousand times. Yet the same issues.
  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    @vally24 Please send our team a full screen shot that shows the error message you are receiving

  • ambersky
    ambersky Member Posts: 1 ✭
    I am having the exact same problem. Even used the audio to make sure In was typing it correctly.
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi, please be sure to clear your browser's cookies and cache before trying.

  • tamermgamal_868
    tamermgamal_868 Member Posts: 3 ✭
    I have been trying to signup since yesterday but the captcha keeps saying invalid.
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @tamermgamal_868 Hello,

    This sounds like a technical issue in which you should trouble shoot. Please do the following steps:

    • Make sure you are using a computer/laptop
    • Clear cache and cookies
    • Use a different browser
    • Use a different internet network.

    Thank you.

This discussion has been closed.

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