Hi, can you help me with my account verification.
Grey
Posts: 2Member ✭
:) Hello and have a good day to all. My name is Sergei and my id is 33180870. I send the information and upload all the documents, I also send all the verification documents by the email [email protected] I send the passport and contracts and bills and even photos. I still got no answer about verification. Is there anything I do wrong? Can you please help me?
Best regards.
Best regards.
0
Comments
Hi there @Grey Our team sent you an email on 8/25 in your native language explaining the information we need to proceed. Have you replied to the ticket number 190815-009873?
> Hi there @Grey Our team sent you an email on 8/25 in your native language explaining the information we need to proceed. Have you replied to the ticket number 190815-009873?
Yes, I send the answer already 1 week ago with all the information required.
@Grey Thank you, our team are on it- you should be updated in the next days
@Sadopa2835 We can see that this was transferred to our approval team yesterday for further review- We appreciate your patience and cooperation in this matter and hope to get an update soon. Have a wonderful rest of the day!