my payoneer account still not approved
titanix
Posts: 2Member ✭
My Customer ID: 33052714
My payoneer account still not approved even after 1 week and no reply or email from payoneer, kindly consider my account and approved a soon as possible. Thank you
My payoneer account still not approved even after 1 week and no reply or email from payoneer, kindly consider my account and approved a soon as possible. Thank you
0
This discussion has been closed.
Comments
Hi there @titanix Please send us a private message or contact our support team directly so we can follow up with you
@mehedi4302 More information was requested of you and this was the reason it was pending. Please allow 3-5 business days for our team to review what you submitted and update you if anything else is needed
Customer ID: 33278797
@Laxmi_Narayan This was sent to our team for further review. Please allow 3-5 business days not including the weekend for them to complete their review. We appreciate your patience and cooperation in this matter and hope to get an update soon. Have a wonderful rest of the day!
Customer ID: 33278797
@Laxmi_Narayan We appreciate your patience. We communicated with our support team but there is still one piece of information missing
Log in to your Payoneer online My Account
Click "Settings" and choose "Verified Information" from the dropdown menu
Open the relevant requirement to find a secure upload window
Upload the required document
Click "Submit"
Customer ID: 33278797
@Laxmi_Narayan The address you are submitting is incomplete so it cannot be approved. The address needs to be in the following format:
Street Address Line 1 (limit to 30 characters):
Street Address Line 2 (limit to 30 characters):
City/State:
Country:
Zip/Postal Code:
We will need you to provide your home location. You can use any defining landmarks, nearby locations or any other descriptive information as to where you live.
Furthermore, please submit a clearer copy of your ID
Log in to your Payoneer online My Account
Click "Settings" and choose "Verified Information" from the dropdown menu
Open the relevant requirement to find a secure upload window
Upload the required document
Click "Submit"
Can you also check my account?
Customer ID 30456966
It's been a week since I submitted the details required yet the account is still not approved.
IT'S BEEN DAYS NOW AND MY ACCOUNT IS STILL UNDER REVIEW.
WHAT COULD BE THE PROBLEM??
@jelakien We apologize for the delay. Our accounts team are experiencing a delay in reviewing documents due to a large amount of inquiries coming in. We ask you to kindly wait a few business days for any updates. Rest assured, they will notify via email once the review is done.
@chrisetozuo We are sorry for the delay. Nothing is the problem, our team is just experiencing a delay in reviewing documents due to a large amount of inquiries coming in. We ask you to kindly wait a few business days for any updates. Rest assured, they will notify via email once the review is done.
@shangpamat27 We transferred this to our approval team- you should receive an update in the next few business days
My customer ID is 34615991
Customer ID 28501355
Hi @lightningprince13, glad to see the payment was approved.
Hi @arland, kindly upload a photo of both sides of your ID, and not a scanned copy. Once you upload it should be approved within a few business days.
Should anyone need any updates please contact customer support.