My MasterCard request approval is pending

aleeza04
aleeza04 Member Posts: 14 ✭✭
in Ask The Community
I submitted my information on 12 September and it's 19 September and i haven't recieved any email or anything

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  • aleeza04
    aleeza04 Member Posts: 14 ✭✭
    Please help me payoneer community I'm trying for 9 days and i haven't recieved any email from payoneer regarding my MasterCard
  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    @aleeza04 We communicated with our approval team regarding the status of your card. We still are missing more information- the address you submitted is incomplete. Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

  • aleeza04
    aleeza04 Member Posts: 14 ✭✭
    I submitted my information 7 days ago and i haven't got any email or anything about my MasterCard approval
  • aleeza04
    aleeza04 Member Posts: 14 ✭✭
    please help
  • Casimiro1993
    Casimiro1993 Member Posts: 21 ✭✭

    @aleeza04 Since December your problem persists or is it another problem?

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    @aleeza04 For security reasons, there are things we cannot disclose here in the forum. Please contact our support team directly so they can verify your details and further assist you

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