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Is there a problem with payments?

8Ally
8Ally Member Posts: 5 ✭
in Ask The Community
The payment I received every month in 1-3 days did not come my bank account this month, is there a problem? I created a ticket but it has been 3 days and still no response. I'm sending to my bank account from Payoneer.

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    @8Ally We are sorry to hear you did not receive your withdrawal as of yet. It is best to raise this matter directly with our support team so they can investigate why your payment is delayed

  • 8Ally
    8Ally Member Posts: 5 ✭
    I have already created a ticket, but support team didnt answered for 3 days.
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @8Ally Please be advised our support team has responded back to you today. Also note that response times through emails are generally 3 to 5 business days. If it's an emergency we suggest you contact our support team via phones or chats:
    https://payoneer.custhelp.com/app/Contact_us

This discussion has been closed.

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