Currency options in bank account not showing USD

amratabamratab Posts: 2Member
I am trying to add a new bank account to my payoneer account and its not showing the option of USD in currency dropdown . I already have a bank account added with USD currency. I don't understand why this is happening. Please help.

Answers

  • amratabamratab Posts: 2Member
    My customer id is 24066612
  • KazPayoneerKazPayoneer Posts: 1,490Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hello, the issue is the way that you are adding the bank account. Adding the bank account on the Payoneer website will render you unable to add a USD currency. However, if you send our customer support a bank statement or bank passbook, it will be able to be done for you. I would suggest contacting customer support and having them do this for you.

    Thanks!

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