Why my account is still in review for a long time ?
Ansar838
Member Posts: 5 ✭
Hello,
I've been waiting for my account approval for several days. I try to get in touch by email and send only an automatic reply. I tried the chat and I could not either. I hope you get the service here.
Please, I would like to service and release / verify my account.
I've been waiting for my account approval for several days. I try to get in touch by email and send only an automatic reply. I tried the chat and I could not either. I hope you get the service here.
Please, I would like to service and release / verify my account.
0
This discussion has been closed.
Answers
Hi there @Ansar838 - we checked this with our team and sent you a follow up email today
Hi,
Sadly we do not offer support in Portuguese on these message boards. Please be sure to post your question in English.
Hi there @paty If you require assistance in your native language, please click here
Hi there @aaphotostat We can see that the documents you provided are undoing translation since they are in a foreign language. We appreciate your patience and cooperation in this matter and hope to get an update soon. Have a wonderful rest of the day!
I submitted my passport and answered the questionnaire on 3rd sept,2019. But i didn't receive any emails regarding it. Its been many days after the application. I also withdrew my amount today which is also pending. please see the matter as i submitted all the right documents.
Thank you.
My ref no. for the inquiry : #190909-002426
please kindly review my application and account.
Hope you understand .
Thank you. :smile:
@drk20258 Our team periodically manually reviews payments and accounts for verification purposes. If anything else will be needed, you will be informed directly by them. The withdrawal request was already approved.
Hello folks, please be sure to give your team 3-5 business days to approve everything. We do have somewhat of a back log and will need the additional time to review. Thank you!