Application not approved.

AtifAyazAtifAyaz Posts: 10Member ✭✭
I applied on 19 october for the application, after that on 25th oct they asked me for additional information i submitted again. Its been 7 days and still no response from payoneer. Does it really take this much long?


  • AtifAyazAtifAyaz Posts: 10Member ✭✭
    id= 28206105
  • AtifAyazAtifAyaz Posts: 10Member ✭✭
    And also have another issue I am unable to do the live chat on Payoneer. When I load the site after some time it says your request has been canceled.
  • JuxhindautiJuxhindauti Posts: 2Member
    edited November 2
    My cst ID is 34099627
    I want to know for the status of my account if it is verified or not.
    I can not find the section verified information on settings, neither online nor on the app.

    Thank you
  • morgamorga Posts: 1,552Administrator ✭✭✭✭✭✭

    @AtifAyaz We can see that more information was requested and that you submitted it yesterday. Please note the standard approval time for documents is 3-5 business days. We appreciate your patience and cooperation in this matter and hope to get an update soon. Have a wonderful rest of the day!

  • norezbalochnorezbaloch Posts: 11Member ✭✭
    Hello Payoneer,
    My Name Is Norez
    Have uploaded my government issued identity card i dont know if my account is being approved and ready to use.

    My New Payoneer Account Details:
    Customer ID: 34427190

  • morgamorga Posts: 1,552Administrator ✭✭✭✭✭✭

    @norezbaloch We can see that you submitted the requested information today. Please allow 3-5 business days for our approval team to review the information and update you via email

  • FawatihFawatih Posts: 3Member
    Hi, I have created a new account. Why my account is not being approved? Though, all the requirements I sent. It has been 9 days passed and there is no any verification email regarding this.
    each time I tried to contact support they cancel the chat room
    and when I sent an email to support I got auto reply
  • FawatihFawatih Posts: 3Member
    And my payonner ID : 34608759
  • norezbalochnorezbaloch Posts: 11Member ✭✭
    Hello!! Payoneer Team My name is Norez not Norez Baloch i have written Norez Baloch in form by mistake.
    I request, kindly reactivate my payoneer Account.

    Customer ID: 34427190
    Reference Number: 191104-005260

    Thank you!!
  • JuxhindautiJuxhindauti Posts: 2Member
    So first is the account aproval and then the account verification after i recive payment?
  • AtifAyazAtifAyaz Posts: 10Member ✭✭
    @morga ok i will wait for 5 days
  • KazPayoneerKazPayoneer Posts: 1,503Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    @Juxhindauti Correct

This discussion has been closed.