why i'm seeing "your usd balance is disabled. please contact us for further details.

abhiabhi Posts: 1Member
![](https://us.v-cdn.net/5021998/uploads/editor/08/k9j2h9f40dvq.png "")

as u can see the image, there is no explanation why my usd balance is disabled.

there is no withdraw button

we don't know when the withdrawal of funds will take place.

there are so many details missing.

as a new comer i understood nothing about payoneer.

Answers

  • KazPayoneerKazPayoneer Posts: 1,490Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there,

    I see that you've posted in the Payoneer in India forum so I will base my response upon the assumption that you are located in India.

    If so, the USD balance on your account is not actually blocked - the way that our accounts in India work is through auto-withdrawals that occur every hour that there is a balance in your account. This is why there's no withdrawal button - it's not possible to manually withdraw because it is automatic.

    Let me know in a private message if you need any further explanation.

    Thanks 8)

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