Unable to order a card, waiting from almost 20 days

c99c99 Member Posts: 8
Hello, I opened a request almost 20 days ago because I'm not able to order a card due to some strange bug.
I just want to have an estimation time and discover why to fix my problem is taking so long.
Can I do something to speed up the process?
The reference number is #191118-010343

Thanks

Comments

  • c99c99 Member Posts: 8
    I want also to precise that I chatted also with payoneer live chat and the operator told me that I should have received an update before 5th of December, but this never happened of course
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 995 ✭✭✭✭✭✭✭

    @c99 Hello,

    Please be advised your case is already being handled by our department. As soons as there is an update you will be notified via email.

    Thank you.

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