If you can't login to your online account because you forgot the password so you have the possibility to reset it from the login page by clicking on "If you forgot your password click here", don't forget that your username is your email address. In case you cannot reset your password because you forgot your security answer, phone number or if the date of birth is wrong, you will need to contact the support center at https://payoneer.custhelp.com/app/Contact_us
Hi @LouieAnne Please contact the support directly in order for a representative to verify the details on your account.
The reason why you cannot log in is because you simply do not have an account yet. Your application associated with this email is incomplete. To complete your application and begin receiving payments, please kindly resubmit your application. You will need to enter the bank account details and other information.
Once you have completed your application, we will send you an e-mail confirmation with further information.
Let us know in case if you will have any questions
Will be happy to answer general questions about Payoneer service.
For any specific inquiries directly associated to your Payoneer account, please contact our Customer Care Support Center.
Your username is the email address you used when you registered and this detail is mandatory if you need to login to your account. If you forgot which one you used, we usually recommend to check your different email inboxes to find out through which one you have been communicating with us. If you simply can't remember, you will need to contact the support directly and our representatives will assist you in resolving that issue.
Hello @Shokir and @Andy
We will need you to contact our support team in order for them to help you regain access to your account. Please use the link below to see how to contact our support center: https://payoneer.custhelp.com/app/Contact_us
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