I have money in my account but I still can't see the option to order a card

Can you please help me?
Comments
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Hi @chromalism. The option to order the card will become automatically available on your online Payoneer account once you have received at least $30 (or the USD equivalent) in payments.
Please note that payments received via the Make a Payment service, or from an eWallet will not count towards the minimum threshold.0 -
Hello Laura
As I said, I have 227 € which is almost $ 245, but I still don't have the option to order a card available0 -
Hi @chromalism,
Let's have a closer look at @LauraPayoneer's comment:
"The option to order the card will become automatically available on your online Payoneer account once you have received at least $30 (or the USD equivalent) in payments.
Please note that payments received via the Make a Payment service, or from an eWallet will not count towards the minimum threshold."
Regarding your case in particular, the payment came from somewhere that our system recognized as an electronic-payment platform. Therefore, you were not eligible for the card.
Please send me a private message if you still have confusion on this - am glad to explain further.
Thanks!
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