cannot send money to another Payoneer account

AhmedBarayez
AhmedBarayez Member Posts: 7 ✭
in Ask The Community
Whenever I try to send payment to another Payoneer account I receive this error
"Looks like you need to receive additional payments before you can make payments for free."

I already loaded my account with more than 40$ and activated my card ?

so why I can't send payments ?

Answers

  • ABG2007
    ABG2007 Member Posts: 8 ✭
    Hi,
    You will surely end with a removal of the send payment option. That's what happened to me. This service is no more serious and they will say that you must meet our terms and conditions.
    Regards
  • Cleo1977
    Cleo1977 Member Posts: 6 ✭
    Cant send payment to another Payoneer user. Get message "We are sorry but u cant send payment at this time". Sent before so cant understand what is happening
  • sultan2arshi
    sultan2arshi Member Posts: 1 ✭
    edited April 2017
    i have similar issue but can not solve it till now
    when i want to pay anyone it says
    "Looks like you need to receive additional payments before you can make payments for free"
    also emailed them but did not get any response till now
    Disappointed from the Payoneer
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    The ability to transfer funds to other Payoneer users is a feature that is available for all, however you must be active in receiving payments from clients and companies that pay through Payoneer before the feature becomes available. Even if after you receive several payments the feature has yet to become active, please note that you will need to receive additional payments before the option becomes available.

    Remember, receiving transfers from other Payoneer users will not count towards making this service feature active.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • imrankhan45r
    imrankhan45r Member Posts: 3 ✭
    I am also seeing this message whenever I am going to make payment but I have received payment from fiverr just now and my account have 48 dollar.
  • [Deleted User]
    [Deleted User] Posts: 218 ✭
    The user and all related content has been deleted.
  • yudee
    yudee Member Posts: 1 ✭
    Adam i think this service is not treating its customers right it's just a matter of time a better service will emerge.
    how can someone have fund and he/she is restricted on what to do with it
  • talkingtoaj
    talkingtoaj Member Posts: 3 ✭
    I'm trying to use the service to reimburse a contractor for costs incurred, but it also gives me this error and doesn't let me do so. Given Payoneer is advertised as a way of paying other users, I think not actually providing this service or a transparent way to enable this service fits the definition of "not treating customers right".

    I see this topic raised on several discussion threads and no solutions offered. Dan, perhaps you have pull with the top-brass and can sort this issue out for me, Ahmed and presumably countless other Payoneer members?
  • iamdee
    iamdee Member Posts: 2 ✭
    I also have the same issue on my account even after receiving payment multiple times on my account. I really hope payoneer can do something about this
  • iamdee
    iamdee Member Posts: 2 ✭
    G> @Dan_Payoneer said:
    > > @iamdee said:
    > > I also have the same issue on my account even after receiving payment multiple times on my account. I really hope payoneer can do something about this
    >
    > Feel free to provide me with your customer ID, so I can have a look. Thanks!

    Hi Dan,
    Thanks for getting back my customer ID is 19528940
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    @j2reyes, inappropriate responses like this that are filled with profanity will not be tolerated on the forum. We're sorry for your frustration. But this will be your only warning for this. Thanks.

This discussion has been closed.

Categories