Why was my account not approved yet?

I registered with Pioneer 19 days ago and provided all the information requested from me, however I have not received any response by accepting or rejecting the account 36975562
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Answers
@Moazlsmail Hello,
Please be advised that you will need to contact our support center for further clarification of the pending account. Kindly use the link below to do so:
https://payoneer.custhelp.com/app/Contact_us
Thank you.