Bookmark Why is my payment verification taking so long? It's been (10-12 days)

Riyad249233Riyad249233 Member Posts: 15 ✭✭
Hello why is my payment verification taking so long? It's been literally 10-12 days. I have submitted the required docs but still I haven't gotten any response. Can you imagine how I feel now? I was expecting maximum 2-4 days to approve the payment but it is taking way too long it feels like my payment is never going to get approved. I am getting mad right now. Can you not just release my payment. How long does it take to do so? roughly 5 minutes?

Customer ID 14198231

Comments

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 653 ✭✭✭✭✭✭✭

    Hi there. We can see that our team sent you an email today requesting for additional information in order to approve the payment. Please check your email box and provide it as soon as possible.

  • Riyad249233Riyad249233 Member Posts: 15 ✭✭
    @LauraPayoneer I did and I know it's gonna take another week or two which is very frustrating!!!! Can your team not respond faster?
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,711 ✭✭✭✭✭✭✭

    @Riyad249233 Our department is currently reviewing the information that was sent. You will have to wait until the review is over. As soon as there is an update you will be notified via email

    Have a nice day.

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