Hi my payment was Decline on 11May still not received by sender please for god sake send back

imGimG Member Posts: 1
My payment was decline on 11May and didnot send to sender please send back amount for god sake

Answers

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,711 ✭✭✭✭✭✭✭

    @imG Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account and the location of the funds. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

    If you are still not able to reach out to our support center, we do offer assistance via our social media channels Facebook and Twitter.

    Thank you.

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