My bank account not approved?

JisanGamingJisanGaming Member Posts: 3
My customer ID is 37958582. I submitted my all documents in 22may,2020 . My NID card and bank account not approved. but i got mail that my application to payoneer is approved.

Answers

  • srhelpsrhelp Member Posts: 2
    edited June 6
    Hi
    When i am going to add bank account here. I see the payoneer account details options it's saying like this - (One or more of the details you entered is incorrect. Please try again.)

    I called to your customer center and they said it's your birth date problem and they told me to send you document. I sent document to you 3 more times but payoneer do not solved it yet. After that they said our system problem and please send it again on payoneer verification center but here i can not see any required verification so how can i send it as a fourth time?

    Please solve it, I want to get money from fiverr and transfer to my local account.

    Thanks
    Selim Reza.
    Customer ID 9613638
    [email protected]
  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 801 ✭✭✭✭✭✭✭

    Hi @JisanGaming. Please contact us via private message for assistance with your account.

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 801 ✭✭✭✭✭✭✭

    Hi @srhelp. We can see that you sent the requested document today. Please wait 3-5 business days for our approval department review the information and update you back via email.

  • MuhammadsumonMuhammadsumon Member Posts: 1
    Dear sir, good day to you. can you help me please?
    why i can't activate my Payoneer account for Cpagrip. my email id is "[email protected]" Customer ID 29107899, mobile : 01822894270, and how may i get payoneer master card plz? i m from bangladesh dhaka.

    Thank you.
  • mgrabby35mgrabby35 Member Posts: 1
    Hi
    When i am going to add bank account here. I see the payoneer account details options it's saying like this - (One or more of the details you entered is incorrect. Please try again.)

    I has added a local bank account, when my payoneer account was create. But, now the account is cancelled

    Please solve it, I want to get money from fiverr and transfer to my local account.

    Thanks
    MG Rabby.
    Customer ID 33611053
    [email protected]
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,785 ✭✭✭✭✭✭✭

    @mgrabby35 Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

    If you are still not able to reach out to our support center, we do offer assistance via our social media channels Facebook and Twitter.

    Thank you.

This discussion has been closed.