@Dooly said:

@jennyking2345 said:
When will the new card provider issue cards if you wont allow us to withdraw using virtual balance via means of card?

No one yet knows when the new cards will be issued, when they will be shipped, and when they will be delivered given the fact that mail delivery worldwide has been going much slower lately due to the coronavirus pandemic.

Even if they find a new issuer and start printing new cards soon, do you think they can print and ship millions of cards in one day? Payoneer have millions of users worldwide, but let's just assume they only need to issue one million cards, how much time will it take to print and ship so many cards?

If the issuer has the capacity to print 10,000 cards a day (I don't know if this is even possible), it'll take 100 days to print 1 million cards. Multiply that by the actual number of Payoneer card users, oh and don't forget that many users have multiple cards for multiple currencies!!

It will probably take months before you receive your new card. If they don't allow users to continue using their current cards for future payment withdrawals they will lose the trust of many of their users whose only withdrawal option is the card.

Like me, all I have is 1 bank (payoneer) and 1 card (payoneer card), did they not consider us when they make these decisions?

Are we just human trash to them not worth consideration?

@tarek_magdy48 said:
Can anyone when from Payoneer reply us we need to that please I have not any option except the card

Call them, contact on twitter, tell your local MP, complain on social media, tell your local newspaper.

Anything to bring attention to this matter. Vulnerable people like us have not got some much power and are voices always get ignored so we have only few means to get attention like those.

@tarek_magdy48 said:
Hi, guys, we need to make a hashtag on twitter maybe they can see us like #make_payoneer_cards_work_again. They don't understand how we are suffering

Do it and post the link here and i will support you. But I think its better if the hashtag is:

payoneerscam

for maximum effect and exposure, that should get them to see us as humans and acknowledge our suffering.

Then when the media sees enough people complaining on social media they will make a news article out of it

Some people may starve because of this !

Payoneer card is blocked for new balances you receive

Guys, we need to be more patient. It's literally been 48 hours since the FCA unfroze the funds. It'll be a while until things are back to normal. Not 10 years, but not 2 days either. Unhappy clients are in no one's best interest. Card holders are a majority of Payoneer users, just wait until they have a new update.

Let's sound our demands and remain civil until we hear back.

Great news!

Leonid_Payoneer has replied on the other thread that the cards will be used again soon: https://community.payoneer.com/en/discussion/comment/184291/#Comment_184291

@abdelrahmanm said:

Guys, we need to be more patient. It's literally been 48 hours since the FCA unfroze the funds. It'll be a while until things are back to normal. Not 10 years, but not 2 days either. Unhappy clients are in no one's best interest. Card holders are a majority of Payoneer users, just wait until they have a new update.

Let's sound our demands and remain civil until we hear back.

@emilmatei_ro said:

Great news!

Leonid_Payoneer has replied on the other thread that the cards will be used again soon: https://community.payoneer.com/en/discussion/comment/184291/#Comment_184291

Told you.

I have received the "new funds will be transferred to prepaid card" mail, tomorrow I expect to receive something and I'll keep you guys posted.

You still cant use bank balance

we have to keep up the pressure on payoneer, please keep posting and tell us your stories

Yeh its fixed, will they allow us to order new cards?

@nobodycaresaboutus said:
Yeh its fixed, will they allow us to order new cards?

have you been able to withdraw at the ATM?

This is from support:

Kaz: I see you may be having issues using the card at the moment
Kaz: It is a known issue that we are aware of
Kaz: It seems to be an issue within local regions after the FCA unfroze the cards. Everyone is using the cards at once and it has caused some local issues

Now I am afraid to go to store. Epic

how??

OMG

i transferred money between my currencies then found money did not get loaded onto card

the original currency had money loaded on card

Everything seems back to normal with the cards, no more low limits or weird error messages for me.

No, money still not loaded onto cards, still on bank balance

Maybe later I will finally go to the store and tell you if I can pay or not

@Leonid_Payoneer

Please tell us when balance will get moved to prepaid cards. Its currently still in bank balance

@nobodycaresaboutus said:

@Masevaforum said:
Maybe later I will finally go to the store and tell you if I can pay or not

Yes but does your new funds received after 27th June appear on card balance?

Yes! everything seems fine with my balance. I made a payment also on 2nd July. But I want to make sure again that everything is okay with the card, so I will go later and check it.

@nobodycaresaboutus - did you receive the confirmation email that balance funds will be transferred on cards? I did and for me it went smooth, the only incident was with the max amount per ATM withdraw transaction or payment, during the working hours I had a lower limit ($200), in the evening, after 9-10 PM it worked fine.

@emilmatei_ro said:
@nobodycaresaboutus - did you receive the confirmation email that balance funds will be transferred on cards? I did and for me it went smooth, the only incident was with the max amount per ATM withdraw transaction or payment, during the working hours I had a lower limit ($200), in the evening, after 9-10 PM it worked fine.

What did you do to transfer balance from funds to card.

Also pelase paste message here

there is a good part, some of us received the email (I and @Masevaforum from what I see), the cards work.. compared to last week the current situation is significantly better, now it's just a matter of time... so I wish all of you good luck. @Leonid_Payoneer may be able to provide a timeline.