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Allow us to continue receiving payments via the card until a new one is activated

13

Comments

  • roastyum
    roastyum Member Posts: 2
    I think they fixed it in european countries first and do not care for the plight or suffering of people in poor countries like Philippines, Bangladesh, Pakistan, East Asian e.t.c
  • bubaduba
    bubaduba Member Posts: 21 ✭✭

    @roastyum they didn't fix it in European countries. I am still waiting for my balance to be loaded to the card.

  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    Someone on here mention that they are fixing by region, they are probably gonna fixing european or north american regions first.

    Which is discrimination I think.

  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    @bubaduba said:
    @roastyum they didn't fix it in European countries. I am still waiting for my balance to be loaded to the card.

    Why are they taking so long to fix this, I really do not know or understand, what do you think? Pockit, and Curve fixed card issue in 1 day, same day FCA lifted restrictions.

    This is beyond slow and ridiculous compared to other industry leaders.

  • ThatGuy
    ThatGuy Member Posts: 4
    Why should this take forever??? Can you tell us what's really going on? This is no longer making sense.

    I think you have solved the issue for most of Europe and USA and have left those in third world countries to suffer despite having money that they worked for. You are killing us.

    HAVE YOU EATEN???? I am sure you have. I am sure your bellies are full and you are comfortable. Well, guess what! I have not eaten not because I am lazy but because you have locked up the money I worked for.

    CAN YOU please at least give us an update as to when you expect this to be sorted out. YOu cannot tell us 'we will notify you when this is done.

    This is torture!!! This is like Guantanamo! We are in the Gulags because of you!!!!
  • Elitecruz
    Elitecruz Member Posts: 3
    I'm unable to do anything. Not even pay a single bill of mine.
    STUCK AS HELL. Please do something and fix this soon
  • Laara
    Laara Member Posts: 3
    Why aren't you guys not taking any action to FIX THIS ISSUE?
  • Jamey
    Jamey Member Posts: 3
    They wont help us.. They simply don't care whatever happens..
  • LumiaMay
    LumiaMay Member Posts: 3
    Wish if they had some common sense
  • Elitecruz
    Elitecruz Member Posts: 3
    Errrrrrrrg. This is so soo sooooo making me annoyed. I need to pay my bills ffs
  • Flena
    Flena Member Posts: 3
    I feel deppressed now. Payoneer!!!! how am i gonna buy anything to eat now? WHAT ARE YOU GUYS EVEN THINKING?
  • Jamey
    Jamey Member Posts: 3
    They are not gonna care.. EVEN IF WE DIE :'(
  • Elizabeth23
    Elizabeth23 Member Posts: 3
    When will this be fixed? You can at least give us a reply..
  • Alfredpool
    Alfredpool Member Posts: 3
    Please can someone reply to our concerns?
  • abush5002
    abush5002 Member Posts: 2
    what should I do if doesn't work?
  • adnamb12
    adnamb12 Member Posts: 2
    I need to pay my utility bill, pls fix it.
  • jonah33
    jonah33 Member Posts: 3
    I already have about 100$ on my card balance. but I can't use my card in most of the websites! it only worked on google ads. but other websites simply won't accept my card!! is there anyone else with the same problem?
  • lorellammarti
    lorellammarti Member Posts: 2
    Hi payoneer why you make complicated situation?
  • ronicrabin12
    ronicrabin12 Member Posts: 2
    Hi payoneer why you make complicated situation?
  • Awtmdjt
    Awtmdjt Member Posts: 3
    No resolution yet?
  • jenticvlocy
    jenticvlocy Member Posts: 1
    I can't pay may tuition fees please fix immediately.
  • Flena
    Flena Member Posts: 3
    edited July 2020
    I'm completely relied on payoneer to deposit my wage and to pay groceries. Why don't you realize that this problem has influenced our lives so badly
  • Laara
    Laara Member Posts: 3
    when will it be sorted?
  • LumiaMay
    LumiaMay Member Posts: 3
    Payoneer doesn't see their customers as humans, we are just money making machines for them
  • Elizabeth23
    Elizabeth23 Member Posts: 3
    It seems like that only
  • devidpeterson
    devidpeterson Member Posts: 2
    I think payoneer have own ability to fix the situation why the don't doing that?
  • Alfredpool
    Alfredpool Member Posts: 3
    What else can we do other than CRYING :'( :'( :'( :'(
  • abush5002
    abush5002 Member Posts: 2
    I have never seen such a bad company.
  • Awtmdjt
    Awtmdjt Member Posts: 3
    Most of the people are having only one bank
  • Elitecruz
    Elitecruz Member Posts: 3
    Me too.. Even i'm having only 1 bank
  • Laara
    Laara Member Posts: 3
    VERY POOR CUSTOMER SUPPORT
    WORST COMPANY
  • adnamb12
    adnamb12 Member Posts: 2
    Do you like to hurt everyone?
  • lorellammarti
    lorellammarti Member Posts: 2
    When can I use my card?
  • Jamey
    Jamey Member Posts: 3
    Seems like mostly prepaid card users have impacted a lot
  • ronicrabin12
    ronicrabin12 Member Posts: 2
    Legal action needs to be taken for the service. Because of they can't listen anything.
  • LumiaMay
    LumiaMay Member Posts: 3
    Still no reply from payoneer regarding this problem?
  • Flena
    Flena Member Posts: 3
    This prob is getting out of hands
  • Elizabeth23
    Elizabeth23 Member Posts: 3
    PAYONEER!! Stop treating us like crap
  • Awtmdjt
    Awtmdjt Member Posts: 3
    Cards not working yet. All my money is in my payoneer, Need money for groceries
  • Alfredpool
    Alfredpool Member Posts: 3
    They are gonna loose all their customers because of this irresponsible actions
  • elgerente
    elgerente Member Posts: 11 ✭✭
    edited July 2020

    I'd appreciate if anyone could help me understand:

    I got this email on July 2nd (1st photo) but even today inside my account's Dashboard page (2nd photo) I still see the following which is contradictory to what is written in the email:



    So am I allowed to use the card like before ? ...to receive payments from my clients and use the current Wirecard card to withdraw those funds at an ATM later ?

  • MakiO
    MakiO Member Posts: 1
    This is my only card, please fix it.
  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    Pockit fixed this problem in 1 day
    Surely payoneer can to

  • devidpeterson
    devidpeterson Member Posts: 2
    what is the problem? why dont response?
  • uttam2013
    uttam2013 Member Posts: 1
    hay Payoneer Do you have any common sense? Stupid Thinking!
  • anabilincoo
    anabilincoo Member Posts: 1
    why payoneer taking more time for fix this?
  • ratan1231
    ratan1231 Member Posts: 1
    very unprofessional service Payoneer they should fix this immediately.
  • vino97
    vino97 Member Posts: 15 ✭✭

    Hello,

    I understand your discontent about the fact that Payoneer may not be communicating much about the situation. But you should also know that they cannot give us information that they do not have, or that is not verified.

    Curve, is no longer dependent on Wirecard in any way. So they have full power over their cards, and deal directly with Mastercard. And you may notice that some of others fintech don't provide the same services as Payoneer. They cannot fix the same things at the same time.

    And if you follow the news outside of Payoneer (on twitter in particular), you will see that malfunctions with the cards are not only at Payoneer. Some of Pockit users also have this problem, which seems to be partly due to Wirecard and Mastercard. But I'm sure they are all working on it, as Payoneer too.

    So, I know it's difficult to do, but please let's just be patient.

  • vino97
    vino97 Member Posts: 15 ✭✭

    @elgerente I think you're one of the lucky who can now use their card as usual. For the dashboard, i think they'll remove that banner soon. So you just have to test if your card work as before.

  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    @vino97 said:
    Hello,

    I understand your discontent about the fact that Payoneer may not be communicating much about the situation. But you should also know that they cannot give us information that they do not have, or that is not verified.

    Curve, is no longer dependent on Wirecard in any way. So they have full power over their cards, and deal directly with Mastercard. And you may notice that some of others fintech don't provide the same services as Payoneer. They cannot fix the same things at the same time.

    And if you follow the news outside of Payoneer (on twitter in particular), you will see that malfunctions with the cards are not only at Payoneer. Some of Pockit users also have this problem, which seems to be partly due to Wirecard and Mastercard. But I'm sure they are all working on it, as Payoneer too.

    So, I know it's difficult to do, but please let's just be patient.

    Thats not the same, pockit users see money loaded onto card.. Payoneer not

  • ThatGuy
    ThatGuy Member Posts: 4
    Hey CAN SOMEONE PLEASE TELL US WHEN WE CAN EXPECT THIS TO BE RESOLVED???

    At least give us a time frame so we know what to do!!!!

    WHEN DO YOU EXPECT THOS TO BE RESOLVED???
  • Masevaforum
    Masevaforum Member Posts: 21 ✭✭

    WHAT THE HELL
    i mean really
    i have again troubles with paying!!!!

  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    They wont tell us that, they wont even explain why every single other wirecard using company fixed this problem within 24 hours after FCA lifted !!!!!!

    @Leonid_Payoneer

    @Jesicca_Payoneer

    @David_Payoneer

  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    @LauraPayoneer
    Please kindly respond to our concerns

  • huiyinexpon
    huiyinexpon Member Posts: 2
    Why payoneer taking more time for solve it?
  • wangshu009
    wangshu009 Member Posts: 1
    this is very company they are mostly troubling the people.
  • mochuentc
    mochuentc Member Posts: 1
    we need to use it please fix the situation shortly
  • fuingshu12se
    fuingshu12se Member Posts: 1
    do you have any responsibility payoneer?
  • sanjitincol
    sanjitincol Member Posts: 1
    I said this is to much! very bad company why you do this?
  • proloykumar129
    proloykumar129 Member Posts: 2
    excellent! we can not use it right?
  • proloykumar129
    proloykumar129 Member Posts: 2
    edited July 2020
    Please give the solution right now
  • tamannakst1
    tamannakst1 Member Posts: 1
    they don't know our problem?
  • ratul1298
    ratul1298 Member Posts: 1
    I think payoneer is hurting on purpose.
  • Mojnumirpur12
    Mojnumirpur12 Member Posts: 1
    Won't you solve the problem?
  • trariboneight
    trariboneight Member Posts: 1
    Do you have a headache with our problem?
  • bayanontics
    bayanontics Member Posts: 1
    I think this is very very Strange!
  • Masevaforum
    Masevaforum Member Posts: 21 ✭✭

    Now I paid again in store.
    Maybe before the amount was too small to pay with card idk..
    But now everything seems fine again
    However, little afraid to use this card

  • arifebahar52
    arifebahar52 Member Posts: 1
    Imagine that many do not eat only for payoneer.
  • bonnapardeshi1
    bonnapardeshi1 Member Posts: 1
    I can't do anything because my only card is not usable.
  • corel2binnat
    corel2binnat Member Posts: 1
    No taking any step yet?
  • bonexit89
    bonexit89 Member Posts: 1
    When will it be solve?
  • thaisu3newsa
    thaisu3newsa Member Posts: 1
    please give the best priority
  • jahangirdigital
    jahangirdigital Member Posts: 1
    i have emergency work on payoneer pls fix this
  • rodonakash1
    rodonakash1 Member Posts: 1
    I have no other choice bank, please solve this method
  • graphical2ronne
    graphical2ronne Member Posts: 1
    i am crying last 5 days, please try to understand.
  • jinnaelexa0
    jinnaelexa0 Member Posts: 1
    I am very very disappointed with Payoneer I can afford anything because I can't use Payoneer.
  • kitomerkilo
    kitomerkilo Member Posts: 1
    my brain is not working for payoneer activities
  • MohMort
    MohMort Member Posts: 24 ✭✭

    Guys, I've switched to skrill until Payoneer get their stuff together.
    They also issue a card that you can request.

  • Dooly
    Dooly Member Posts: 21 ✭✭

    Please stop the spam! This isn't very helpful.

    Here's a quote from Payoneer's Twitter regarding this issue:

    "Payoneer has enabled all activity. Due to the sudden increase in demand, the banks and financial system has imposed some limits within specific countries."

    It looks like everyone is panicking and withdrawing as much money as they can from their card, which only makes things worse.

    Try to withdraw from different banks and at different times during the day (focus on early hours).

  • aristokhan
    aristokhan Member Posts: 1
    hya what are doing payoneer???? playing the game?
  • microprince
    microprince Member Posts: 1
    edited July 2020
    I know so many people are suffering this they are going to die for it without having money.
  • Imnotarobot
    Imnotarobot Member Posts: 22 ✭✭
    edited July 2020

    Please stop the spam! This isn't very helpful.

    Here's a quote from Payoneer's Twitter regarding this issue:

    "Payoneer has enabled all activity. Due to the sudden increase in demand, the banks and financial system has imposed some limits within specific countries."

    It looks like everyone is panicking and withdrawing as much money as they can from their card, which only makes things worse.

    Try to withdraw from different banks and at different times during the day (focus on early hours).

    In this thread the problem is that the account balance does not come to the card. The problem is not at the ATM.
    I agree about spam. Seems like they are all bots.

  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    Payoneer told me they will fix this by the end of the day and introduce some button that lets you move money from balance to card

  • alamin7863
    alamin7863 Member Posts: 5
    Better start protesting or rioting, maybe it will get them to listen
  • alamin7863
    alamin7863 Member Posts: 5
    Even though that was a joke, its like we don't really have any options.
  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    Payoneer keeps making promises but I dont see them fixing it

  • huiyinexpon
    huiyinexpon Member Posts: 2
    edited July 2020
    No you are wrong
  • ruydm7
    ruydm7 Member Posts: 4
    What can you do but cry?
  • ken2bnis
    ken2bnis Member Posts: 5
    Seems like they won't help us.
  • conceptwear99
    conceptwear99 Member Posts: 5
    All you can do is pray that they have some common sense.
  • halfatrial78
    halfatrial78 Member Posts: 2
    Common sense will prevail.....said no one ever
  • Exceclsior
    Exceclsior Member Posts: 5
    I cant pay for groceries, payoneer is my sole card
  • Imnotarobot
    Imnotarobot Member Posts: 22 ✭✭

    @nobodycaresaboutus said:
    Payoneer told me they will fix this by the end of the day and introduce some button that lets you move money from balance to card

    When did they say that?

  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    @Imnotarobot said:

    @nobodycaresaboutus said:
    Payoneer told me they will fix this by the end of the day and introduce some button that lets you move money from balance to card

    When did they say that?

    On the phone today

    @LauraPayoneer

    Can you confirm this please?

  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    @Imnotarobot said:

    @nobodycaresaboutus said:
    Payoneer told me they will fix this by the end of the day and introduce some button that lets you move money from balance to card

    When did they say that?

    Call payoneer on this number and pelase ask them

    +1-800-251-2521

  • Dooly
    Dooly Member Posts: 21 ✭✭

    @Imnotarobot - I still have not received any new payments after they said that new payments will be loaded onto the card. I just took their word for it.

    Are new payments being added to the virtual balance? If so, and if they provide no option to move funds from the balance to the card, then I should start complaining too! I have no use for funds in the virtual balance.

    I think it's a good idea if they keep all incoming payments in the virtual balance so the funds remain under Payoneer's full control, but we need the option to move funds to the card when needed.

  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    @Dooly said:
    @Imnotarobot - I still have not received any new payments after they said that new payments will be loaded onto the card. I just took their word for it.

    Are new payments being added to the virtual balance? If so, and if they provide no option to move funds from the balance to the card, then I should start complaining too! I have no use for funds in the virtual balance.

    I think it's a good idea if they keep all incoming payments in the virtual balance so the funds remain under Payoneer's full control, but we need the option to move funds to the card when needed.

    I heard something about some sort o top up button. Someone please call and ask.

    Apparently it will appear in settings > payoneer cards

  • vino97
    vino97 Member Posts: 15 ✭✭

    Yes. This feature is already available

  • bubaduba
    bubaduba Member Posts: 21 ✭✭

    I just turned top up ON... so I guess now I wait for the card balance to be loaded?

  • nobodycaresaboutus
    nobodycaresaboutus Member Posts: 69 ✭✭

    @vino97 said:
    Yes. This feature is already available

    But it doesnt work...

    @Leonid_Payoneer

    Please add some insight

This discussion has been closed.