@bluelagoon said:
Hey, created an account just to address payoneer that I personally and probably many other people need a way to keep using our cards, at least for now. The money on my virtual balance does nothing for me as i cannot pay my bills or purchase food as I have no way to withdraw my funds from a bank.

I want to add that many of us use the card to pay online. If they transfer their balance to their bank accounts, they won't be able to pay online as those banks/countries do not allow that.

Payoneer needs to find a solution swiftly to allow folks to load their cards.

@kbteam_cv said:

@webdeveloper said:
I was able to get my money from ATM at 2:00 AM EET in Privatbank ATM Ukraine.

30 min ago, Privatbank ATM
Withdrawal totally about $1800 in 3 transactions. Next transaction was unsuccessful.
Tried other payoneer EUR card- Technical issue. Transaction cancelled

did you use your bank balance or you had balance on card already?

@Eldachos said:
If @Trinity and @badbadger are not Payoneers good-bad cop duo they should be officially engaged as one This dynamic duo brings drama and action into a daily dose of "and now something completely different" Wirecard related news.

Don't wake an ancient evil I'm already tired of them

@Leonid_Payoneer said:
Hi,

This message was already passed to Payoneer's management. And we know very well that Payoneer Preapaid Card is an essential product for lots of customers.
Being said that, we are moving away from Wirecard and we need to continue this process.
Considering the number of our customers who is still using a card issued by WCSL, we can't present a new issuer overnight, but it's our priority now.

Thank you @Leonid_Payoneer for your answer. It mean a lot and we hope that it will be well done.

I would also like to propose to Payoneer, if it's technically possible, to allow users to decide how much money will be available on their card from their virtual balance, rather than sending it directly to them as is currently the case. Both for current and future cards. I think it would be very interesting, if it is really feasible of course.

It seems things are again moving. Thanks to those who continue to put pressure by raising their concerns and to Payoneer for listening to user feedback.

Folks, if you have tried it, let us know if you were successful or unsuccessful.

https://blog.payoneer.com/home-page/wirecard-in-the-news-update-regarding-wirecard-and-your-prepaid-card/

Furthermore, while new funds will continue to be received to your Payoneer currency balance, we’re gradually transitioning to delivering funds to your prepaid card, giving you the full set of card usage options.
...
We will start rolling out this transition later today. We will notify you the moment you have it available.

@Horma1987 said:
I understand from this new update it can be use the card for future payments?

It's true

Thanks, @Leonid_Payoneer!

@Leonid_Payoneer said:

@bubaduba said:
Thanks @Leonid_Payoneer !
Are you still moving away from Wirecard regardless and finding new card issuer options so we don't have this kind of issues in future?

Of course, as I wrote above, we will continue looking for an alternative,
We will not compromise on security if our customers' funds.

At this point of time, we decided to continue with Wirecard to provide our valued customer with a service necessary to run their business.

I hope this means the cards will not be deactivated in the future as the transition happens.

@bluelagoon said:
Is it official that our cards are going to be valid? Asking this because a client is waiting for my approval to send me funds to my card, but if those funds stay on my virtual card then i have no use, appreciate if anyone can answer me

I just received email from Payoneer, everything is getting back to normal in a best possible way.

"Furthermore, while new funds will continue to be received to your Payoneer currency balance, we’re gradually transitioning to delivering funds to your prepaid card, giving you the full set of card usage options. The FCA has confirmed that all cardholder funds are held in full in safeguarded trust accounts and we stand behind our statement that your funds are 100% safe. We will notify you the moment this becomes available"

I also like the idea of wirecard UK not being punished because it seems they did nothing wrong.

Of course huge thanks to Payoneer for navigating this possible mess with style.

@MohMort
Unless you need funds on your card immediately, this is as close to 'back to normal' for me as possible. I was (briefly) only worried that money can vanish, after Payoneer promised to guarantee for any sudden losses I am fully confident they will refill cards as soon as possible. Remember they promised to enable other card functionality next Monday and they did it today (I am not fully informed what it does since I don't use other functionality). Issuing new cards would be a drag, that would slow down reaching own money, so I see this as best possible outcome. If they decide to switch cards in the future also fine but this is fastest possible way to get money.

Also, I said it before, for a brief moment I thought that I lost 5k pounds on card and possibly 5.5k pounds outside of the card, so all fine by me after I learned I didn't lost them...

Just came to thank Payoneer for not letting us starve

I think a lot of people on here should feel really ashamed of the way they acted (@badbadger, @DPX, @mohmort @Meiji @Silvaro @abdelrahmanm @moisespujadas @Canyones @chalex1980 @unstopabl3). Entitled children with no idea as to the services they signed up for or the massive and unexpected complications caused by the FCA move. Just as I said. Patience and it would all be sorted.

6 days to resolution, 2 of which were non-banking days and at a time when most companies and government agencies are severely restricted from staff due to the pandemic.

Props to those with cooler heads @basketball16 @VegaAm @FoxtrotDelta @nisangha and of course thanks to @leonid_payoneer for the updates on the forum.

A huge congratulations to the team at Payoneer that worked and continue working on this for us behind the scenes. Despite some of the posts here there are a lot of us who are very grateful of the way you conducted yourself and will be continued happy customers for years to come.

@Trinity said:
I think a lot of people on here should feel really ashamed of the way they acted ( ... @Meiji

You tagged me! How charming of you.

It seems you took issue with some users. I do not have any personal issues with you. You made some posts I didn't like, it wasn't anything more than that.

@kbteam_cv said:
Meanwhile, its July 3rd, and despite all positive emails from Payoneer i still can't get my funds out of Payoneer card. Has anyone been successful today?

relevant thread about it here:

https://community.payoneer.com/en/discussion/68184/allow-us-to-continue-receiving-payments-via-the-card-until-a-new-one-is-activated#latest

Worked to use the card for smaller amounts, $30, $30, $120, but for online payment, not ATM yet. If I have news I'll post an update

@Leonid_Payoneer Hope you keep both card issuers active once the new issuer comes, so at least users don't have to depend on only 1 card in case it fails.

Yeh settings > payoneer cards

Issue got resolved

Well done payoner, but afrer enabling this future it does not show balance on card still. Kind of worrying but intntion is their

@Leonid_Payoneer Can you update us on the ETA of the new card issuer & new SEPA bank?

https://www.businessinsider.com/wirecard-why-russia-might-be-hiding-jan-marsalek-2020-7

Wirecard: Why would Russia hide a fugitive fintech exec from EU investigators?

Mitch Prothero 6 hours ago

Former Wirecard COO Jan Marsalek disappeared in late June after a $2 billion hole was found in the German company's accounts. Sources tell Insider they believe he is in hiding in Russia.
But why would Russian security agencies help with the escape of a fugitive fintech executive?
"There's a million reasons [for the Russians] to get involved with Wirecard," a Dutch official told Insider. "Russian officials always need to move money to the West, and Wirecard was raising lots of money but not as much as they told investors.
"Russian government and intelligence services expect financial favors by way of support for off-the-books intelligence operations by their favored businessmen," a Central European counterintelligence official told Insider.
Visit Business Insider's homepage for more stories.
European Union investigators and prosecutors have arrested three former top executives from the German financial firm Wirecard, which spectacularly collapsed last month after a $2 billion hole was found in its accounts by outside auditors. They continue to seek former chief operating officer Jan Marsalek for questioning, although law enforcement officials are worried that he may have fled to Russia in late June. 


Former CEO Markus Braun and two other executives were rearrested on Wednesday by German police. Investigators believe that Wirecard — a rising star in European Union online financial circles — had been fraudulently misrepresenting its assets to investors on a systematic basis.

After outside auditors discovered in late June that two accounts that were supposed to be holding $1.9 billion did not exist, Wirecard quickly collapsed. More than $3.2 billion in loans from European and Japanese banks is expected to be lost by investors. Within days of being fired, Braun and other executives were detained for questioning, but Marsalek fled Germany. Security sources told Insider he is most likely in Russia.


He knew the recipe for novichok
Marsalek appears to have substantial ties to Russian intelligence, European law enforcement officials told Insider, who cited his public bragging of trips to Syria in the company of Russian military contractors, about 60 trips to Russia over a 10-year period on six Austrian and three other unidentified "diplomatic" passports, as well as links to various Austrian right-wing politicians and political parties themselves linked to Russia politically and economically.

Marsalek also once bragged to colleagues that he knew the recipe for Novichok, showing the documents containing the "recipe" for the chemical used to poison ex-Russian agent Sergei Skripal and his daughter in Salisbury, England, in 2018, according to the Financial Times.

"We believe he is in Russia," a Dutch law enforcement official told Insider. "That he could so easily evade the German warrants, and cross into Russia from Belarus, certainly indicates official cooperation with Russian intelligence."


When asked what Russian intelligence would gain from involvement with a German online finance company, two EU law enforcement officials gave nearly identical accounts of a nexus between criminal activity and Russian intelligence and political operations.


'Russian officials always need to move money to the West, and Wirecard was raising lots of money but not as much as they told investors'
"There's a million reasons to get involved with Wirecard," said the Dutch official. "Russian officials always need to move money to the West, and Wirecard was raising lots of money but not as much as they told investors. So there's strong indications of both money laundering as well as fraud."


"So now the Russians have access to money sloshing around in Europe, Germany in Wirecard, and even Braun and Marsalek themselves in Austria," the official adds, pointing to an Austrian criminal investigation into both men filed as the company collapsed. 


"It's well understood that the Russian government and intelligence services expect financial favors by way of support for off-the-books intelligence operations by their favored businessmen," said a Central European counterintelligence official who cannot be named because of close ties between their government and Russia. 


"Austrian prosecutors will be investigating if Wirecard or these executives were funneling Russian support by way of cash to political figures," the official said. "Or I hope they do, as this has been an allegation raised in the past."


In 2019, prosecutors began an investigation into the use of Austrian banks in Russian money laundering that threatened to drag in members of the political elite.

And in March, 2019 the government of Sebastian Kurtz was forced to resign after allegations that officials from their junior coalition partner, the far-right Freedom Party, had engaged in unethical dealings with Russian nationals.


https://www.wsj.com/articles/wirecard-probe-in-philippines-focuses-on-two-bankers-who-may-have-forged-documents-11595501058

Wirecard Probe in Philippines Focuses on Two Bankers Who May Have Forged Documents
Philippine money-laundering investigators have identified more than 50 people and entities of interest in the Wirecard case

Philippine investigators say they have identified dozens of people and entities of interest in their probe into Wirecard AG, and are focusing on two bank employees who may have facilitated a multinational accounting scandal at the insolvent German payments company.

Wirecard had claimed some $2.1 billion in cash on its balance sheet had been transferred to accounts at two Philippine banks. Both banks—Banco de Oro and Bank of the Philippine Islands—denied the accounts existed, and officials say the money never entered the country’s...