No response on my request to change my country

LengiengLengieng Member Posts: 2
Hi,

It has been 13 days since I sent a request via SEND MESSAGE to change the country on my Payoneer account, but I got no replies.

4 days ago, I logged in to check "My Requests" tab in my support history, and I saw nothing. So, I sent another request. Still no response or anything. The support history shows no tickets at all.

Is there a way I can make sure my message was received by the Payoneer support?

Thanks,
Lengieng

Comments

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 878 ✭✭✭✭✭✭✭
    edited August 13

    Hey there. We can't find your account in our system. We recommended to contact our Customer Support department via the link - http://paynr.co/1vYn4xt on chat, phone call or sending a private message via Facebook/Twitter, so they can assist you in a timely fashion.

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