Pending Payments

JoseAndresBorja
JoseAndresBorja Member Posts: 1 ✭
in Ask The Community
Hi! It’s been a week since I am sending emails to payoneer but I didn’t get any response. My funds or money was received last August 10, 2020 yet still PENDING. i can’t widthdraw it. What can I do?

Comments

  • Valentino_Payoneer
    Valentino_Payoneer Member, Administrator, Moderator Posts: 172 ✭✭✭✭✭✭

    For such cases it is in fact needed to contact customer care directly.

    Please click here to contact Customer Care. Feel free to message us on Twitter or Facebook.

  • aras
    aras Member Posts: 1 ✭
    Hello! I have the same issue. My funds were recieved on 27 Jul and still are pending. On 4th August i recieved antoher payment which it was loaded into my account. The issue is only with two payments from 27Jul . Its been two weeks since I contacted with payoneer via "send message" option. Meanwhile i didn't recieve any email from payoneer informing or requesting anything related to the pending payments from 27 jul.
    My customer ID is: 18247112
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @aras Hello,

    Our support center has sent you an email in regards to your inquiry. Kindly take a look at it.

    Thank you.

This discussion has been closed.

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