NATIONAL ID KEEP REJECTED

Rio
Rio Member Posts: 2 ✭
in Ask The Community
Despite im using high end camera, payoneer still rejected my national ID and keep told me there is a difference of birth date, contacted CS with no response at all, please help because i hava a big payment pending because this one

Answers

  • jawafa699
    jawafa699 Member Posts: 32 ✭✭

    u sure the birth date u used to open ur Payoneer is matched to birth date in Your national ID that u uploading?

    ** Small Helper !**

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Rio Hello,

    if there is an a date of birth mismatch you will need to reach out to our support center with a clear ID and an explanation as to why the birth dates do not match.

    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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