My Money Not Showing my Debit Payoneer Card

Maybe I'm missing something and can't find it in this forum:
I have $ 34.38 in my dollar account.
How do I transfer or move money from my root "USD balance" folder to my "Prepaid Card - XXXX-abcd" folder? this is not a transfer to another person or external account, only internal to my account on Payoneer between 2 "folders" (or accounts)?
thanks.
Customer ID : 16476329
I have $ 34.38 in my dollar account.
How do I transfer or move money from my root "USD balance" folder to my "Prepaid Card - XXXX-abcd" folder? this is not a transfer to another person or external account, only internal to my account on Payoneer between 2 "folders" (or accounts)?
thanks.
Customer ID : 16476329
0
Comments
Hi there,
This is something that happens automatically so there is not a way to manually move the funds up. If the funds haven't moved automatically after 24 hours, there could be an issue with your account. In that case you'll have to contact customer support to have them resolve it.
Hello buddy! I'm in the same boat, were you able to figure out how to solve this issue o did it resolve in its own? Thank you in advance bro!