Your prepaid card has been frozen

hossamkhedr1
hossamkhedr1 Member Posts: 1 ✭
edited December 2020 in Ask The Community
i did send all of the information i dont know what is the problem anyone can know how to help keep in ur minds all of out papers here with arabic language

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  • Leonid_Payoneer
    Leonid_Payoneer Administrator Posts: 541 ✭✭✭
    edited December 2020

    Hi @hossamkhedr1 @daljal @BelkyMieles !
    Language should not be an issue here. As we had a certain timeframe to submit requested documents, there is a chance that accepted document was provided too late.
    Not to worry! Once the relevant information submitted and approved, you should have an option to order another card.

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