Legal Payoneer transfer or scum?

Hello! I need a help with some Payoneer transfer. I have a customer from Greece, she claim that she sent payment from her payoneer card to my bank card directly, but this transfer didn’t come to my bank account. I received an email from [email protected] that I need to send the item first, than sent the postal label to the payoneer and than payoneer will finish the transfer.
This seems a little bit strange to me.. Does payoneer works like that?

Thank you in advance

KR,
Valentyna

Comments

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭

    Hi there @valentynaorekhova

    This is a great security question, please note that all official Payoneer emails will follow this formula: [email protected]

    :)

  • valentynaorekhova
    valentynaorekhova Member Posts: 4
    > @Hannah_Payoneer said:
    > Hi there @valentynaorekhova
    >
    > This is a great security question, please note that all official Payoneer emails will follow this formula: [email protected]
    >
    > :)

    Thank you, Hannah! You helped me a lot🥰