US Dollar card in Europe

CeBe2000
CeBe2000 Member Posts: 2
Hello there, I'm new to Payoneer and curious if I ordered the wrong card.I live in Europe. As I get my payments in US-Dollar, I thought I have to order the USD card. But now I can see that there is a possibility in my account that lets me manage currencies. The question I have : Is it possible to convert the balance from my USD to Euro and then use a EUR-Payoneer card? Is it possible to get a EUR-card instead of the USD-card even if the US-Dollar card is already shipped?

An answer would be nice :-)

kind regards

Comments

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭

    Hi, there @CeBe2000 you were correct with ordering the USD card when receiving funds in USD. We do have a service called Manage Currencies however at this time, we don't support transferring to a balance whose currency is the same as your local currency.

    You can find more information about the service on the Manage Currencies FAQ page.

    Please let us know if you have any further questions and we will be happy to assist.