How to change shipping country?

borysl Member Posts: 5
My card is expired in April and I have card issued in Ukraine.
Despite I still have operating business in Ukraine and billing address should be in Ukraine I am geographically in Romania for some time.
The UI doesn't allow me to change the country only the address within the country, but I need to change shipping address remaining billing in Ukraine.


  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭

    Hi there @borysl

    I wanted to start by saying, Payoneer stands with the people of Ukraine in their calls for peace and we are ensuring that our Ukrainian customers can access their funds regardless of where they are in the world. We are also opening up our platform to make it easier for our customers to fund organizations providing aid to Ukraine.

    Please contact us and we will be able to assist you in re-ordering a card for you.

  • borysl
    borysl Member Posts: 5

    Thank you for your support