Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Payoneer in Russia

PseudoCyborg
PseudoCyborg Member Posts: 2 ✭
in Freelancers
Hello, i am from Russia. You all know what happening in Ukraine, our "president" (dictator) made war there.
I don't support it.
What will happen to the Payoneer in Russia, will he continue to work? Will we be able to accept funds from foreign payers? This is my only income. If I lose it, I will not have the opportunity to earn money and in this country I will not be able to do anything.
I do not support what Putin is doing. We did not elect this president.

Comments

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    We continue to serve our existing customers in Russia in line with the limitations imposed by international sanctions. The list of sanctioned banks is changing frequently so please review the government sites for the latest information.
    US sanctions updates
    EU sanctions updates
    UK sanctions updates

    We have made the decision to suspend the ability for new customers in Russia to use Payoneer services as such any new Russian customers signing up to our service will only be able to receive payments from marketplaces.

    The funds in your Payoneer account are safe and we continue to serve our existing customers in Russia in line with the limitations imposed by international sanctions on Russian banks.

    Currently, the restrictions on RUB payments or payments into Russia are only to banks on the sanctions list. We can therefore continue to process payments into bank accounts that are not included on these lists.

    If the bank you linked to Payoneer is sanctioned, please switch to another bank that has not been sanctioned in order to withdraw funds to your bank account.

  • S_Grez
    S_Grez Member Posts: 2 ✭
    > @Hannah_Payoneer said:
    > We continue to serve our existing customers in Russia in line with the limitations imposed by international sanctions. The list of sanctioned banks is changing frequently so please review the government sites for the latest information.

    Thank you for continuing to work with users from Russia!
  • marianova
    marianova Confirm Email, Member Posts: 2 ✭
    We have made the decision to suspend the ability for new customers in Russia to use Payoneer services as such any new Russian customers signing up to our service will only be able to receive payments from marketplaces.

    Hello, can i please confirm. Any new Russian customers signing up to our service will be able to receive payment to Payoneer account, as well as withdrawing it to bank account aligned with international sanctions? Or does it mean, that new customers will not be able to make withdrawal? Thank you.
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hi there @marianova

    If you have an account that has been created and approved before this decision was made you will be able to receive payments to your bank account, no new Payoneer accounts can be created if you are based in Russia.

  • erebrov85
    erebrov85 Member Posts: 2 ✭
    > @Hannah_Payoneer said:
    >no new Payoneer accounts can be created if you are based in Russia.

    If I live in Thailand but my passport is Russian, am I eligible to open a new account? I have a long-term visa in Thailand and a bank account in Bangkok Bank.
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hey @erebrov85

    If you are able to register your account based in Thailand, we can approve your Passport.

    We will need you to provide proof of residence in Thailand which should be possible as you have stated you have a local bank account and we can accept a recent bank statement with your local address on it, other proof of residence documents would be a government-issued photo ID created in the last year or a utility bill.

  • Alexander_Chaika
    Alexander_Chaika Member Posts: 2 ✭
    Hi!
    Did I get it right?
    I can still use Payoneer in Russia, if I want to start selling on eBay, Etsy or Amazon for instance, can't I?
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭
    edited March 2022

    hi @Alexander_Chaika

    We are still supporting our existing customers and clients, as eBay is a client of ours we will continue to support our clients

  • AzzyCola
    AzzyCola Confirm Email, Member Posts: 2 ✭
    Hi! Will funds withdrawal to local Russian bank accounts that are not under sanctions work if Russia as a whole gets disconnected from SWIFT?
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    hi, @AzzyCola currently transfers to local Russian banks that do not have sanctions are working. Please contact us via email if you see any issues with your account

  • Xenia144
    Xenia144 Member Posts: 2 ✭
    Hello there,

    I am a digital nomad with a Russian passport, travelling in Europe and Asia. Am a eligible to open an account? If yes, which documents do I need, except for my passport?
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hi there @Xenia144

    As a digital nomad, and for all current and future Payoneer accounts you will need a valid address and proof of residence. If you can prove your residence outside of Russia you should be able to open a new account, for example, you would need to show a utility bill or a bank statement, with your name on it from the last 3 months. I hope this answers your question! If you need further clarification please feel free to post another comment or contact customer care

  • NovaCtzn
    NovaCtzn Member Posts: 2 ✭
    Hi, @Hannah_Payoneer !
    First of all thanks a lot for the answers to the questions above. I got one more question on which I still didn't found an answer.
    Currently, am I still able to receive transactions from my employers and then transfer them to my bank account which is not on the list of sanctioned banks?
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hi @NovaCtzn

    Currently, you may continue to use Payoneer to receive your payments and have them transferred to your bank account if it is not on the sanctioned list, however, the regulations are changing quickly and that may change. If you have any further questions please post another question or contact customer care directly.

  • yzolotarev
    yzolotarev Member Posts: 2 ✭
    Hello @Hannah_Payoneer,

    starting from yesterday Upwork is rejecting withdrawals to Payoneer users from Russia. They are saying the problem is on Payoneer side. Can you please comment this situation?

    I have tried 3 times, all withdrawals got rejected. It says rejection on their transaction history and the funds get a commission deduction and get returned to user balance on Upwork.

    Thank you.
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hi there @yzolotarev

    We have checked this out on our end and this is not coming from Payoneer please contact Upwork for an update on this for your future payments.

  • Nadya_88
    Nadya_88 Member Posts: 2 ✭
    Hello @Hannah_Payoneer

    I have a Russian passport, but travel abroad a lot not staying for a long time at one place. It can be at friends' or in guest houses.
    So I don’t have any documents from your list to prove the address outside Russia. But still I'm looking forward to starting working via your service.
    Is there any way to solve this?
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hi @Nadya_88

    If you are unable to provide valid proof of residence outside of Russia we cannot update your address to a different country.

  • azamat190679
    azamat190679 Member Posts: 6 ✭
    1. Здравствуйте, 6 марта, я вывел деньги с баланса на карту в казахстан, но до сих пор деньги не пришли

Categories