questionnaire global payment

Hello, it's been a week since I sent my questionnaire and I haven't received an answer yet, is this normal?

Comments

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭

    Hey @cedric123

    Please note that the Global Payment Questionnaire is not reviewed until it is necessary, it should not delay any payments you are receiving.

  • cedric123
    cedric123 Member Posts: 4
    thank you

    ok so i can already receive payments from amazon is that it?
    sorry for my profile picture i'm not angry haha
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭

    Correct you can provide Amazon your Global Payment Service details and you can start receiving payments.

  • fabianacruz
    fabianacruz Member Posts: 2
    Hello, it's been a month since I sent my Global Payment Service Questionnaire. I haven't received an answer yet. May you check for me what's happening, please? Thanks!
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 256 ✭✭✭✭✭✭

    Hey @fabianacruz

    As mentioned previously the Global Payment Questionnaire is not reviewed until it is necessary, it should not delay any payments you are receiving. In case there's any issues on your account feel free to contact us through our Customer Support Center, we'll be happy to assist you.