Payment status : Missing information

med1304skmed1304sk Posts: 36Beta Tester
someone sent me some money on 4 april,payment status shows "Missing information, please contact Customer Support",the loader got an Email from you requesting some documents,he did what payoneer asked,and we are still waiting since 3 days,payment status is still the same,i hope you solve the problem ASAP
payment number: 6423978

Comments

  • DavidDavid Posts: 3,556Member ✭✭

    The loaders document have been transferred to our approval department for review. They will notify you by email when they have an update regarding the payment.

    Sign up for Payoneer and the US Payment Service

  • med1304skmed1304sk Posts: 36Beta Tester
    David wrote on April 7 2013, 11:12 AM: »

    The loaders document have been transferred to our approval department for review. They will notify you by email when they have an update regarding the payment.

    Great,thank you David
  • med1304skmed1304sk Posts: 36Beta Tester

    5 days now and the payment status is still the same,will this take so much time ?

  • DavidDavid Posts: 3,556Member ✭✭

    I see the information is waiting to be reviewed, once our payments department has an update they will notify you.

    Sign up for Payoneer and the US Payment Service

  • med1304skmed1304sk Posts: 36Beta Tester

    thank you david,i just checked again and my payment is now processed  :goodjob:

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