Payoneer card shipping status

Alieve
Alieve Member Posts: 12 ✭✭
in Ask The Community

I am from Pakistan payoneer account holder. I received my card yet payoneer have given me date(8 april) for delivery of card but i didnt get it yet. After this they asked me to verify my address and i do so they said they will send me new card again. now i have money in my account but my card isn't active and i want to withdraw my money urgently.

( Dont give me a sugesion to transfer money to my friends payoneer and withdraw from there. I have tried this but i can't withdraw money there every time i tried they said invalid detail)

 

What can i do?

Comments

  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    If you want, you can request a card to be shipped via DHL. The cost is $60, and it arrives within 4-7 business days.

     

    You can contact customer support to arrange that: http://www.payoneer.com/contactUs.aspx

     

    Otherwise, you can wait for the card to arrive via standard mail.

  • wiwidseo
    wiwidseo Member Posts: 3 ✭

    How to request new card shipped with DHL? please help me!

  • Alieve
    Alieve Member Posts: 12 ✭✭

    i can't afford that right now. Is there any other way to withraw money from my account?

  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    You need to contact our customer support department to request DHL shipping http://www.payoneer.com/contactUs.aspx

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