Have Not Yet Receive My Card

dipoledipole Posts: 2Member
Hi, Guys, Nice to be in the house, Am Dipole from Nigeria. I apply for my card few months ago (More than 4 month now), but have not receive it till now. I kept receiving message from payoneer to activate my card. I have reached them and complained I was asked to fill a certain form and return but when i fill this form. there was no where stated to be sent the form to. So right now i don't know what to do to get my card. Somebody to help me out please.

Comments

  • TaliaTalia Moderator Posts: 514Member ✭✭
    Hi Dipole,

    If it's been over 6 weeks, which is clearly has been, please contact our support team so they can send you a new card. They will confirm with you that the address we have on record is indeed your shipping address.
    Talia
    Sign up for Payoneer and the US Payment Service here!
  • dipoledipole Posts: 2Member
    Hello Talia,
    Thanks for your respond. Please can you tell me how to contact the support team.
  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    You can reach them via e-mail, telephone and live chat at: http://www.payoneer.com/contactUs.aspx
    Nissim
    Director of Community at Payoneer
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