Can't Use My Card Online

sweet
sweet Member Posts: 3 ✭
edited March 2012 in Ask The Community
my card isn't acceptd online
Hello,

i have a problem using my card online .
i have activated last week and it loaded with money and every thing seems fine , yet when i try to use it to purchase some thing online its rejected .
i have tried using it many times on different sites and all the same still rejected .

tried contacting payoneer live chat since yesterday , but looks like its their week end :)
did send an email for the support but i suppose it will take some days to get a reply .

can any of the payoneer forum admin help me and check this .
any help will be highly appreciate .

thanks .

ticket number: LTK529014657378X
email : same as forum registered email

Comments

  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    Hey,

    I see that your card was loaded with funds on February 29th, and is currently active. I checked your card history and do not see any attempted transactions, which means the request never came through. This is normally due to a technical error by the merchant.

    Could you PM me with further details in regards to the declined transactions? (Date, amount).

    Thanks,
  • sweet
    sweet Member Posts: 3 ✭
    Hey ,
    thanks for the fast reply Nissim

    i have sent you PM now with more details about the issue .
    i will be waiting for your reply .

    Regards.
  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    sweet wrote:

    Hey ,
    thanks for the fast reply Nissim

    i have sent you PM now with more details about the issue .
    i will be waiting for your reply .

    Regards.


    Thanks, checking now.
  • sweet
    sweet Member Posts: 3 ✭
    Hi Nissim ,
    thanks for your help . i really appreciate it :) .
    i'v sent you now a PM regarding my issue as it still persist :(
    PLZ see if it might be any helpful to identify the problem i'm having .

    Regards.
  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    Checking now.
  • Abdul
    Abdul Member Posts: 2
    Hello.
    I'm new to the forum. But I want to know if this is true. I tried loading my card but it wasn't successful, I read on the internet that my card has to be loaded by affiliate (odesk) before i can do any loading. Is it true?
  • David
    David Member Posts: 3,193 ✭✭✭
    Abdul wrote:

    Hello.
    I'm new to the forum. But I want to know if this is true. I tried loading my card but it wasn't successful, I read on the internet that my card has to be loaded by affiliate (odesk) before i can do any loading. Is it true?


    Hey Abdul,

    Welcome to the forum, it is good to have you here.

    This is true, before you can process a private load you need to first have received a payment from a Payoneer partner.

    Sign up for Payoneer and the US Payment Service

  • Abdul
    Abdul Member Posts: 2
    Oouch! Thanks for the info.

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