Edit Account Info & Master Card

Master Shani
Master Shani Member Posts: 39 ✭✭
in Ask The Community

Hello all i am New here i make a Account

But my problem is

If i want to change my Some info in my profile but i cant See edit Option and Tools Menu why ? i already send a ID Card Pictures Help Please...

 

2nd Question.

How i apply Master Card please Help Please

Comments

  • Master Shani
    Master Shani Member Posts: 39 ✭✭

    My ticket number: LTK481071342727X

    Support center auto add my ticket please help me

  • David
    David Member Posts: 3,193 ✭✭✭
    edited February 2013

    Hi,

     

    I see you have successfully applied for the Payoneer Card. We have received your ID and your account is awaiting review.


    Depending on what information you would like to edit, you might need to contact our support department.

    Sign up for Payoneer and the US Payment Service

  • Master Shani
    Master Shani Member Posts: 39 ✭✭

    Dear sir i cant See these options

    See these pictures some thing wrong

    Pic 1: http://i.imgur.com/hGGELjR.jpg?1

    Pic 2. http://i.imgur.com/Jn1ZlK1.jpg?1

     

    Help Please

  • Master Shani
    Master Shani Member Posts: 39 ✭✭

    any answer sir ?

  • David
    David Member Posts: 3,193 ✭✭✭
    Master Shani wrote on February 26 2013, 10:33 PM: »

    any answer sir ?

     

    I apologize. You will not have the "Edit Profile" option until your account is approved. Should you need to change any information please contact our support.

    Sign up for Payoneer and the US Payment Service

  • Master Shani
    Master Shani Member Posts: 39 ✭✭

    Sir no One Reply me

    Make 2 Help threads but no reply from Support

  • David
    David Member Posts: 3,193 ✭✭✭

    Please note it generally takes our support department around 3 business days to answer a ticket.

    Sign up for Payoneer and the US Payment Service

  • Master Shani
    Master Shani Member Posts: 39 ✭✭

    Thank You sir i am waiting

  • Master Shani
    Master Shani Member Posts: 39 ✭✭

    dear sir my card is not approve and my account is also no approved you say wait 3 days sir i wait 4 days ago but no one responce me ? :( please sir approve my account and card please help

  • David
    David Member Posts: 3,193 ✭✭✭

    I have passed on your information, you should be receiving an update within 48 hours.

    Sign up for Payoneer and the US Payment Service

  • Master Shani
    Master Shani Member Posts: 39 ✭✭

    Thanks sir account is Activated Many thanks for you sir 1 more question

    When i login to account I saw this Link: Your card has not been activated............

    how i get card and how many days i am waiting to get a card

  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    When your card was approved, we sent you an e-mail with an estimated arrival date. Generally international shipping takes 15-25 business days.

  • Master Shani
    Master Shani Member Posts: 39 ✭✭

    Thanks dear sir

    i wam waiting

    thanks again

  • joseph_r.m@live.com
    [email protected] Member Posts: 1

    Hello dear friends, i have send identification documents many days ago but my card is not approved yet, it would be very nice if you help me get my card approved so that i can start using it.
    Thank you for listening to my request

  • David
    David Member Posts: 3,193 ✭✭✭

    Thanks for yoru information we review each application in the order that it is received, and do our best to get to all of them as soon as we can.

    Sign up for Payoneer and the US Payment Service

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