Private Load Fee

RZamanAnik
RZamanAnik Member Posts: 8 ✭
in Ask The Community

Last Monday, I have done a $1000 private load to my friend's payoneer card, and selected "Cardholder pays the fee" option. So I was supposed to be charged $1000. But my account has been charged $1018, and the details is showing "POS Signature Purchase International". Why? Am not I supposed to be charged $1000 rather than $1018?

 

BTW, I have selected "One time payment" option. Please guide!

Comments

  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    Payoneer uses an international merchant to process private loads. As this merchant is located in the EU, a cross border charge may be applied by our issuing bank/MasterCard for the USD purchase (which is generally between 1-2%).

  • RZamanAnik
    RZamanAnik Member Posts: 8 ✭

    So, even if the cardholder pays the 3.75% fee, I will have to pay the additional 1-2% fee?

  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    If you make a private load with a Payoneer card, yes, as this type of transaction is subject to a cross border fee.



    In general we would recommend the card to card transfer service, but unfortunately the partner you signed up with does not support it.

  • RZamanAnik
    RZamanAnik Member Posts: 8 ✭

    Thanks for the info. Can I still get Payoneer card directly without having the partner associated with the account?

  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    Yes, however we allow only (1) account per person.

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