Card still not approved

daressidaressi Member Posts: 2



My current card is expiring by the end of this month and I sent a request for a new one in late April. Two weeks ago I contacted support and I get respond a new card was ordered for me and that I should expect shortly an email with estimated arrival date. (LTK1215302199835X)


However, there are no approval for my new card yet and no confirmation email.  Is this usual practice to wait 2 months for a new card approval? And can you please speed up process, since in one week I wouldn't be able to use my funds.


Thanks in advance,






  • daressidaressi Member Posts: 2

    Anyone, please?

  • [Deleted User][Deleted User] Posts: 1,698

    Hi, I've passed your ticket to customer support supervisor and you will receive an update within few hours. Thank you for your patience. 

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