Validation Of Payment Is Too Slow 5 Days And No Answer From Support

gexaingexain Member Posts: 1
payoneer team

I had a private payment at 04/30/2012 12:58. You requested some information about the payment

but load status is still “ Missing information, please contact Customer Support”.

I wrote to customer support. 5 days ago but still i have no answer.

my customer support code is LTK529018107497X

I just want to clarify situation with payment, thanks


  • NissimNissim Head of Community Administrator Posts: 3,749 ✭✭✭✭✭✭✭

    Our payment department has requested further documents from the loader, which we have not yet received. Once we receive them, we will be able to continue in processing the payment.
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