Ticket: Ltk529018755219X

Hello,

I was working with a client to provide web development services and first I got this ticket to send in an invoice, which I did, please refer to the ticket number:

LTK529018655550X

I sent the invoice but I didnt get any response for 2 3 days now. Please look into it.

Later I got a ticket LTK529018755219X for a private load complaint which was not authorized by the loader. I am not sure if the client has made forged payments using illegal credit cards, I have funds on my account and my card is blocked. I am more than willing to revert the payments, could you please help to what is going on? I havn't heard anything in 2 days now.

Thanks!

Comments

  • NissimNissim Head of Community Administrator Posts: 3,749 ✭✭✭✭✭✭✭
    Hi Daniyal,

    I've spoken with the head of our payment department, who has informed me that they are currently looking in to this issue. We will notify you once there is an update.
  • Daniyal S.Daniyal S. Member Posts: 2
    Thank you. Could you inform me anything else to help? Any information to how long can it take and what will be the procedure be?
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