Need Help with account approval and no response

I've contacted you guys through email and through the blog concerning my nearly 3-week wait on my account approval but nobody seems to be responding at all. Please Is there a problem with my account?

This is the fifteenth day since my application. And it hurts badly to not get a response on this situation. Please I reallly need help as I need this card urgently for my business. I beleive you will take care of this situation because from what I've read on the forum and blog, you've never failed customers in the past. My case shouldn't be different. 


  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭



    I'm sorry - we must've missed the email or haven't received it.

    I've just forwarded this matter to the relevant department and they should take care of it and update you ASAP.

    I'm sorry for the delay!


    Community Manager at Payoneer

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