Private loads are not supported for this card - again

tstormertstormer Member Posts: 1



I would like a clarification on the reoccuring problem with my card. I've ordered and received a new card because the old one expired.


This new card was locked for private loads until I received some payments from Payoneer partners and card got unlocked last month and I was able to receive private loads.


This month, however, the problem with the "Private loads are not supported for this card" reappeared. Do I have to receive a given amount from partners each month in order to keep private loads unlocked?


Best regards,



  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Hi Tom,


    You need to be actively receiving payments from partners/USPS, continuously over-time. Perhaps you haven't yet reached the requested threshold this month.


    Community Manager at Payoneer

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