Claiming a payment back

I have been playing a game of Facebook called war commander I have spent money on upgrades and repairs lately the game has beecome unplayable due largely to Kixeye (the developers) allowing a mass of cheats to play the game making the items I paid unuseable I have deleted the app as I can no longer play the game.
Is it possible to claim some or all of the money I paid to kixeye as they have not provided the service I paid for. If this is possible how would I go about ti?
Thank you
Tony
Comments
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Hi Tony,
Sorry to hear about this.
I cannot assist with this on the forum, but you can try to file a dispute against the company/developers. I suggest to contact them first regarding this.
In any case, to file a dispute you'll need to contact our support department: http://www.payoneer.com/contactus.aspx
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Thank you Romi I will contact customer support
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wow unbelievable I contact customer service about this and instead of taking me serious they block my card wow really great service
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