I am a web developer and sign up payoneer account on behalf of my client to receive payments from his website through a third party to payoneer account
I submitted a scanned copy of the client's identity too few days after I received email from payoneer that
"We're sorry, but your recent application for a Prepaid MasterCard® has been declined.
Should you believe this to be an error please contact us at Payoneer Contact Form
Your Application Reference Number for this matter is: 4344964."
I contacted the customer support centre to inquire about the cause of application decline and what to do to solve the issue I received a reply with generated ticket number: LTK1216101952724X and have since not hear from any personnel from payoneer, can you please look into this issue for me to clarify the cause of decline