How will I received my card?

AyubaAyuba Posts: 1Member
How will I received my card is it going to delivered to my post office address or to my resident's?
Thank you

Answers

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    Your card will be shipped to your home address, as you provided when filling out the Payoneer application.
    Nissim
    Director of Community at Payoneer
  • lorerodrilorerodri Posts: 21Member ✭✭
    @nissim But recently i asked Payoneer support to send my card to my courier in Miami because my card was supposed to arrive last sept. 3, i'm i still waiting.....I live in Dominican Republic
  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    The card would be shipped to whichever address you provided us with.

    If you want to confirm exactly which address the card was sent to, you will need to contact our support department directly.
    Nissim
    Director of Community at Payoneer
  • lorerodrilorerodri Posts: 21Member ✭✭
    @nissim I did, and i still waiting , defenitely you need much more support personnel to help us
  • JustineJustine Posts: 168Guest ✭✭✭✭✭✭
    Hi,

    Please see the email that we sent to you, requesting a copy of a receipt from the courier company email , stating that you have registered for your service.

    Thanks!
  • lorerodrilorerodri Posts: 21Member ✭✭
    I sent it to you the same day of the email, a copy of the most recent order received through my courier in Miami, if this do not work for you, why haven't you replied me the email?

    I really want your help

    Thanks
  • JustineJustine Posts: 168Guest ✭✭✭✭✭✭
    I have looked into this for you and the relevant department is currently reviewing this and will get back to you soon. 
  • lorerodrilorerodri Posts: 21Member ✭✭
    @justine I just sent you another email with some relevant information about my courier registration, just in case you need it.

    Hope this helps

    Thanks
  • lorerodrilorerodri Posts: 21Member ✭✭
    Hi @justine have you received any feedback from the customer support regarding my shipping of my card?

    Thanks
  • lorerodrilorerodri Posts: 21Member ✭✭
    At last!!!! i got my card, i had to use my PO box address to receive it.
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