Chip & Pin Vote

juice370
juice370 Member Posts: 3
edited October 2014 in Popular Questions and Tips

Admin Update: The Payoneer EMV card is now available! It will be automatically issued in countries where EMV is required, and if you would like to request one for your account please contact us and we will assist you: https://payoneer.custhelp.com/


Hi Payoneer Team,


Another vote for Chip & Pin. I'm in the UK and although my card has not been declined yet, it can give me hassle when buying. I experience one of these with each purchase:

1. The need to explain to the cashier every time I buy something that it doesn't have Chip & Pin facility and I need to sign instead.
2. A lot of cashier's don't trust the card and ask their manager to confirm its legit, this is time consuming.
3. Many cashier's don't know how to swipe it when processing a transaction.
4. In the big supermarkets when using the Express Checkouts, often the pen to sign with has been stolen, not available, so again time consuming to wait for one to be found.

Please keep us updated on this.

Thanks
Ian

Comments

  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
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  • Nidzam
    Nidzam Member Posts: 1
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  • agent010
    agent010 Member Posts: 12 ✭✭
    Warning No formatter is installed for the format ipb
  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    Warning No formatter is installed for the format ipb
  • agent010
    agent010 Member Posts: 12 ✭✭
    edited April 2013
    Warning No formatter is installed for the format ipb
  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    Warning No formatter is installed for the format ipb
  • TristanP
    TristanP Member Posts: 49 ✭✭
    Warning No formatter is installed for the format ipb
  • agent010
    agent010 Member Posts: 12 ✭✭
    Warning No formatter is installed for the format ipb
  • agent010
    agent010 Member Posts: 12 ✭✭
    Warning No formatter is installed for the format ipb
  • gf2012
    gf2012 Member Posts: 15 ✭✭
    Warning No formatter is installed for the format ipb
  • jpg2502
    jpg2502 Member Posts: 8
    Warning No formatter is installed for the format ipb
  • wolf5370
    wolf5370 Member Posts: 1
    edited May 2013
    Warning No formatter is installed for the format ipb
  • Fevred
    Fevred Member Posts: 2
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  • vasya_in_da_house
    vasya_in_da_house Member Posts: 28 ✭✭
    Warning No formatter is installed for the format ipb
  • FlowerPower
    FlowerPower Member Posts: 37 ✭✭
    edited August 2013
    Warning No formatter is installed for the format ipb
  • Charles_AI
    Charles_AI Member Posts: 10 ✭✭
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  • agent010
    agent010 Member Posts: 12 ✭✭
    Warning No formatter is installed for the format ipb
  • Lantash
    Lantash Member Posts: 7
    edited October 2013
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  • Storm876
    Storm876 Member Posts: 1
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  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    edited April 2014
    Warning No formatter is installed for the format ipb
  • samariangirl
    samariangirl Member Posts: 38 ✭✭
    You need to offer this EMV Prepaid Debit MasterCard card program to Colombian people too because since October 1st of 2014 all Colombian ATMs will not support chipless cards.
  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    @samariangirl‌ - The Payoneer EMV card will be automatically issues to all account holders from countries in which EMV is required.

    In addition, if you would like to have an EMV card issued now, you can contact us and receive one: https://payoneer.custhelp.com/

  • samariangirl
    samariangirl Member Posts: 38 ✭✭
    Actually EMV card is required in all ATM in Colombia.
  • samariangirl
    samariangirl Member Posts: 38 ✭✭
    I applied for EMV Prepaid Debit MasterCard Card program and I hope Payoneer do not send me a chipless card again. All ATMs in Colombia only accept EMV cards. Help me, please.
  • Klara
    Klara Member Posts: 92 ✭✭
    Nissim said:

    Hi Guys,

     

    I'm happy to announce that we've started a beta program for the upcoming Payoneer EMV Prepaid Debit MasterCard card! If anyone is interested in applying for the program and being one of the first to receive the new card, please send an e-mail to [email protected] with the following information:

     

    - Your Payoneer account username (e-mail)

    - Your country

     

     

    Thanks again for the feedback!



    Hello @Nissim‌ , I'm from Argentina where CHIP cards are not implemented yet, but I do travel a lot and I would love to have one.  How or where should I apply for one?
    Thanks.

  • JonInBerlin
    JonInBerlin Member Posts: 2
    @Nissim,

    The help page that is linked does not explicitly have a link to request a replacement card, with or without an EMV chip. You are required to select a predefined list of help items and there is nothing even close to requesting a card. In addition, you are supposed to provide your country but the list is not in alphabetical order and Germany is not in the list.
  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    Thank you for pointing this out, I'll pass this information on to our support team.

    For now, please choose: "Using the Card, Problems with the Card, My Card is Damages"
  • lcamacho
    lcamacho Member Posts: 75 ✭✭
    @Nissim I was recently approved for EUR Payment Service now I want to be sure if this new card has the chip, can you confirm this?
  • lcamacho
    lcamacho Member Posts: 75 ✭✭
    @Nissim forget to ask if I want to replace now my original card with a EMV card there would be any cost or is still a beta program? In Venezuela chip is required.
  • periata
    periata Member Posts: 1
    Have just received a chip card as a replacement, but apparently its set up for chip & signature not chip & pin, which has a tendency to confuse retailers in the UK (idiot cashier I tried to use it with just kept retrying the transaction until it used up all my balance in preauthorizations :( ) so was wondering if its possible to get a replacement now that uses pins? The header text says that EMV cards are available, but that presumably refers to the chip & signature card I've received?