Description record for EU payment service?

disconnect
disconnect Member Posts: 16 ✭✭
in Ask The Community
Hi!

I don't know what's the professional name of this, but in EU there is a record for the sender of wire transfer, where anything can be written (usually used for identifiers, codes, but you can write any text there for example a "hello"). But in payoneer i can't see these. Why?

Answers

  • disconnect
    disconnect Member Posts: 16 ✭✭
    Noone knows? Without this, payoneer is useless...
  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    When you receive an EU transfer we display the initiator name, which is the name of the sender based on their bank account. In regards to the transfer description, this may not be displayed in all cases.

    If you can send additional information as to what solution you are looking for, I'll be happy to pass it onto our payment team: community [at] payoneer [dot] com
  • disconnect
    disconnect Member Posts: 16 ✭✭
    edited January 2015
    i can't explain it more clearly. I don't know how it is, but in EU when you initiate a bank transfer, you have a "description" field, where you can write anything you want, or leave it blank, the receiver will see this text together with other informations.
    This is usually used to identify what are you paying for, or to verify your account.

    I wanted to use this for paypal, where you can verify a bank account transfer description: paypal sends 0.01 eur bank transfer, with a unique ID in the transfer description. As you received this payment, you need to log in to paypal and type in that ID to be verified. But without transfer description, this is not possible. I receive the payment from paypal, but i can't see this ID, so i can't verify.
  • disconnect
    disconnect Member Posts: 16 ✭✭
    edited February 2015
    I have sent a mail to community [at] payoneer [dot] com but i seemed the customer service didn't even know how the payoneer site works, they told things that are don't even exist on my payoneer account, or looks totally different. So i made them some screenshots how payoneer UI really look like, but they didn't replied since more than a week...
  • DarkSchneider
    DarkSchneider Member Posts: 4 ✭
    We need a solution to that, for verify accounts.
  • disconnect
    disconnect Member Posts: 16 ✭✭
    It's seems they can't understand that the paypal verification in EU works differently from the USA.
    In usa they send random amount of money which they use for verification. In EU paypal sends 0.01 EUR, and the verification number is in the description record.
  • disconnect
    disconnect Member Posts: 16 ✭✭
    edited May 2015
    I don't how, but today i could link, and confirm my EUR payoneer card on Paypal, which lifted the limits, so i can withdraw to my payoneer account from paypal without limits!

    I've tried the same some months ago, but paypal didn't accepted the payoneer card.

    Using payoneer card to confirm is easy, as payoneer shows all of the transaction messages to you for card transactions, so you can see the paypal confirmation code, no need for the description record for the SEPA transaction.
  • Amanur Rahman
    Amanur Rahman Member Posts: 17 ✭✭
    I am also having same problem. They sent a payment of 0.01 Euro. But don't have the code in the transaction details. This is really weird. If payoneer is giving us this facility then they should show us the way to verify it also so that we can transfer the fund to our account.
    Freelance Wordpress Developer
  • Amanur Rahman
    Amanur Rahman Member Posts: 17 ✭✭
    Please payoneer solve this issue asap
    Freelance Wordpress Developer

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