i Can't Authorize The Payment Method with "Bing ads"

prs6
prs6 Member Posts: 5 ✭
in Ask The Community
hi there!

i already have a payoneer mastercard attached to my "Bing ads" account but the currently card it will expired at the end of this month...so i requested/received/activate a new one :)

the problem is when i tried to add my new card to my bingads account i'm getting this error :(

"We can't authorize the payment method. Please make sure the information is correct, or use another payment method. If you continue to get this message, please contact your financial institution."

in my payoneer account There's 4 Pre-Auth Transaction

Date Terminal Description Amount
12/20/2014 09:49 MICROSOFT *BING ADS BILL.MS.NET WAUSA $-1.15
12/20/2014 09:47 MICROSOFT *BING ADS BILL.MS.NET WAUSA $-1.15
12/20/2014 09:37 MICROSOFT *BING ADS BILL.MS.NET WAUSA $-1.15
12/20/2014 09:35 MICROSOFT *BING ADS BILL.MS.NET WAUSA $-1.15

i have entered my billing address,phone,zip,and funds as well, card number, expiration, and CVV....
as it shown in my payoneer account whit no success

Please help Me
Best Regards,
khalid

Comments

  • prs6
    prs6 Member Posts: 5 ✭
    any feedback/help are much appreciated
  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    I would suggest contacting our customer support department directly so they can check your account details and assist you further: https://payoneer.custhelp.com/
  • amanxy
    amanxy Member Posts: 1 ✭
    i have the same problem here i have got this transaction appear in my payoneer account

    07/09/2015 17:05 MICROSOFT *BING ADS BILL.MS.NET WAUSA $-1.05
    07/09/2015 16:49 MICROSOFT *BING ADS BILL.MS.NET WAUSA $-1.05
    07/09/2015 16:42 MICROSOFT *BING ADS BILL.MS.NET WAUSA $-1.05
    07/09/2015 16:42 MICROSOFT *BING ADS BILL.MS.NET WAUSA $-1.05

    what is this amounts deducted from my account
  • [Deleted User]
    [Deleted User] Posts: 595 ✭
    Please see previous response- please contact our customer support and they will be able to look into it for you: https://payoneer.custhelp.com/

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