3 attempts to cashout at ATM using a wrong Pin code ...

rafan
Member Posts: 0 ✭
Hi, i'm having a problem with my Prepaid Mastercard card, the problem is that i was trying to cashout using a wrong PIN, i was sure about but it figure out i was wrong and i've verified it and get the correct one, and i tried again and got an info message wich contain that i've exceed the 3 chances to try. and now i'm asking if there's a time i must wait until i can retry again and cashout, if yes how many hours before i can retry ? what are the solutions that payoneer can provide for me in this case ? thank you
0
Answers
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Hi @rafan, first of all, if you don't remember your pin I would suggest you contact support to reset it: https://payoneer.custhelp.com/app/Contact_us.
After 3 unsuccessful attempts, you should 24 hours prior to trying again.0

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