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Payment not receivd in india

thicks_thicksthicks_thicks Member Posts: 10 ✭
edited April 2015 in Payoneer in India
i have not received payment in bank although you guys sent me mail that , you are transferring money to my bank account.,

here are 2 transfer details.

################################################################

Date: 04/10/2015 01:20

Payment ID: 4366181942406230

################################################################
Date: 04/17/2015 01:20

Payment ID: 4366181943080937

################################################################


both transactions status shows

Status: Processed and loaded

but still not received in banks .,

Please get back to me asap.

Comments

  • GUL9832GUL9832 Member Posts: 21 ✭✭
    I HAVE THE SAME PROBLEM BROTHER
  • thicks_thicksthicks_thicks Member Posts: 10 ✭
    bump for real some answers.
  • SivanSivan Administrator Posts: 642 ✭✭✭✭✭✭✭
    Hi guys, I'm sorry hear about unpleasant experience, however unfortunately we cannot provide support regarding your personal accounts here on the forum. Any questions should be directed to our customer support department: http://www.payoneer.com/ContactUs.aspx

  • thicks_thicksthicks_thicks Member Posts: 10 ✭
    edited April 2015
    today i received 1st payment of

    Date: 04/10/2015 01:20

    Payment ID: 4366181942406230

    one more payment yet to reach bank.
  • KatesKates Member Posts: 18 ✭✭
    Whats the Issue with INR Transfer..My clearance date is April 13th Will i get tomorrow.?
  • riyariya Member Posts: 37 ✭✭
    when did payoneer exactly transfered the money to your local bank account??date of their processing and loading??
    kates
  • riyariya Member Posts: 37 ✭✭
    thick thicks

    please tell us when was ur second payment transfred and loaded inyour account plz tell me the date?
  • pbbietpbbiet Member Posts: 2 ✭
    Same issue here, my payment was sent on 13th April but not yet received, not just mine but all my friends are facing same issue. Payoneer customer care is not providing any update at all. I open a ticket 4 days ago yet to receive any update. I am with payoneer from last 2 years but this time its really making me regret my decision.
  • riyariya Member Posts: 37 ✭✭
    hey pbbit
    did they issued any other payment after april 13th??? and by any chance that is also stuck??

    my bad luck my back to back two payments are stuck from payoneer and they are not doing anything to solve the problem..they didnot even reply when the problem is going to solve..let us ask them together whether we are going to get our money or not
  • KatesKates Member Posts: 18 ✭✭
    April 13th My payment sent confirmation came... Now they replied ticket stating INR transfer has some issues and they are working on that. I asked for timeline for payment completion..They are saying ASAP and not give any time.. I am not sure whether I need to stop my further payment to process here as two of my payment still in hold :( If this issue is with whole INR(India) mean why cant these Payoneer official can sent a formal email/announcement... I feel very bad dont care attitude by Payoneer. Also I guess they are trading our money with USDINR/Forex, Whenever they hold money for more than a week there is a big movement in USD INR..Now USDINR is 1 rs increased to 63+ rs they only know when to release the money...we need to wait.
  • KatesKates Member Posts: 18 ✭✭
    @Sivan ow > @Sivan said:
    > Hi guys, I'm sorry hear about unpleasant
    > experience, however unfortunately we cannot provide support regarding your
    > personal accounts here on the forum. Any questions should be directed to our
    > customer support department: 

    Now Sivan this issue with whole India(INR) why cant you look in to this matter as this not about personal account....and will you compensate this delay as the loss is huge for me,
  • GUL9832GUL9832 Member Posts: 21 ✭✭
    my payment also proceseed and loaded on 13 th april . but i did not receive my payment yet. they said
    your payment will be tranferred but no time limit given.i live on freelancer earning on human ground
    you should look into this matter as soon as possible.earlier i was receiving my money very smoothly.i think payoneer will pay after some day but its too late and frustating
  • GUL9832GUL9832 Member Posts: 21 ✭✭
    yes kate they should announce if this issue pressist
  • riyariya Member Posts: 37 ✭✭
    thats means the problem started on 13th april and yes gul this is very sad they give same answer to me also yes sivaan are you going to compansanate our huge loss plz give give us a time frame when are we going to receive our money
  • riyariya Member Posts: 37 ✭✭
    did any1 get their payment??plz reply?
  • KatesKates Member Posts: 18 ✭✭
    I got a mail from

    [email protected]

    We have been informed by our bank that they have experienced technical issues in processing this payment. They have now informed us that the issue has now been resolved, and the payment should be sent out today. Please note that the funds should arrive in your account in the next few days.

    Also Sunil1234 Got payment today..So lets wait. If anyone receive money please update...


  • KatesKates Member Posts: 18 ✭✭
    I got my 13th April payment today at 5:40 PM IST. Second payment of April 20th is waiting

  • riyariya Member Posts: 37 ✭✭
    yes i have also got my payment of 13 april but yet to receive the 18th april payment..
  • riyariya Member Posts: 37 ✭✭
    plz update when the next payment is credited in your account
  • thicks_thicksthicks_thicks Member Posts: 10 ✭
    edited April 2015
    i hve got my 2nd payment too . of
    Date: 04/17/2015 01:20

    Payment ID: 4366181943080937

    current payments are from
    RIVER DIGITAL INDIA PRIVATE LIMITED
    and their USD TO INR conversion rates are not that good.

    previously ,payments were sent from PACNET SERVICES and
    USD TO INR conversion rates were better.

    do the needful, thanks.
  • riyariya Member Posts: 37 ✭✭
    hey thicks thick at what time you receive the amount timmings??
  • thicks_thicksthicks_thicks Member Posts: 10 ✭
    > @riya said:
    > hey thicks thick at what time you receive the amount timmings??

    1st payment was deposited at
    21 Apr 2015 3.05 p.m.

    2nd payment was deposited at
    22 Apr 2015 7.02 p.m.

    hope this helps.,
    imho time does not matter, as they had issue and now its been resolved , thats why they have stated in thir apology email.
  • riyariya Member Posts: 37 ✭✭
    thanks for the update i have got one of i payment but didnot get the payment of 18th april hope will get it by tomm??
  • GUL9832GUL9832 Member Posts: 21 ✭✭
    ya i think problem has been resolved
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